Recently my wife and I had the pleasure of working with Alex Helton and the Helton Real Estate Group in purchasing our home. Alex and his team successfully made the potentially stressful situation of purchasing a home into a smooth transition for my family.
Alex was the point person for the team and took responsibility for ensuring each step in the process was accomplished. Alex was attentive to our needs and made sure that we knew he welcomed questions and phone calls. On more than one occasion, Alex would meet me at Starbucks to explain paperwork that I had trouble understanding. He even did this with documents that came from my lender and not his office. Alex’s patience, professionalism, calm personality and knowledge made this experience a joy. Alex made sure that I, not only, had a smooth experience, but that I truly understood every step of the process.
Alex’s team was equally amazing. Each member of the team that I spoke with displayed efficiency, professionalism and an eagerness to help. When they spoke with me, I felt as though I was their number one priority and nothing else mattered. When they were working on my closing, or asking questions, I had their undivided attention. Never did I feel that any of the Alex Helton team was distracted, busy with anything else, or “bothered” by working with me! Their attention to detail was beyond reproach and their proactive actions made the entire process stress-free and smooth.
There are many realtors in the Nashville and surrounding area, but none that I have worked with, displayed the same amount of attention, dedication, patience and professionalism that I experienced with Helton Real Estate Group. Whether I am buying or selling a home in the future, Alex Helton will be my very first phone call. After this experience, I cannot imagine this process with any other realtor!
-Michael & Susan